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QUALITY MANAGEMENT policy |
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ANTICOROSIV S.A. functions according to the company's general quality policy, established for short and medium term, in the following directions::
- Maintaining the company's reputation as leader in the anticorrosive protection materials domain, as well as consolidating the ANTICOROSIV S.A. prestige and image through the professionalism of the employed personnel and the value which it adds in its relationship with the customers
- The company's openness to new domains and markets for its products, such as constructing industry, environment, through the production of new, ecologic products and the continuous improvement of the existent ones.
- The highest level of management and the entire ANTICOROSIV S.A. staff are open-minded in their relation with the customers. Their actions are aimed at permanently responding to the demands of the clients and interested parts, so as to increase their degree of satisfaction.
- The ANTICOROSIV S.A. management spends any necessary resources for instruction, infrastructure and the creation of an appropriate work climate for the company's employees.
- ANTICOROSIV S.A. takes into consideration all the potential contributions of its providers and business partners, promoting partnership relations with them.
- The ANTICOROSIV S.A. value system is based on:
| Integrity |
honesty, correctness, respect and mutual trust. |
| Personnel |
the professionalism, individual and collective action of the personnel, represents an advantage over the competition. |
| Trust |
we struggle to add value to our clients' activities - for mutual benefits - through a correct attitude and deontology. |
| Open mind |
devoted to our policy to identify new domains in which clients need our materials and expertise, we are always willing to offer the products and services most appropriate for our clients' needs. |
| Communication |
we promote appropriate processes of communication with our clients and encourage feedback from them. |
| Receptiveness |
based on our open-minded attitude and our desire for good communication, we aim to determine the fidelity of our clients through the promptness with which we fulfill their requests and through the quality of the products we offer them. |
| Continuous improvement |
we are aware that there are always opportunities for improving the implemented QMS, the company's climate and culture, in which every employee might be able to employ and develop their creative capabilities. |
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